77c Privacy Policy

1. Introduction

This Privacy Policy applies to all users of the 77c platform, accessible at 77c.today. 77c ("we", "us", "the Platform") is committed to protecting the personal data of every player who registers and uses our services. This policy explains what data we collect, why we collect it, how it is used, and what rights you have as a data subject.

77c operates as an online betting and live casino platform serving players in Bangladesh. We understand that privacy is a serious concern for our players, and we have designed our data practices to be transparent, minimal, and secure. We do not collect data we do not need, and we do not use data for purposes beyond what is described in this policy.

If you have any questions about how 77c handles your personal data, you can contact us at any time at [email protected]. Our support team is available 24/7 and will respond to privacy-related enquiries promptly.

2. Data We Collect

When you register and use the 77c platform, we collect the following categories of personal data:

Category	Examples	When Collected
Identity Data	Full name, date of birth	At registration
Contact Data	Mobile number, email address	At registration
Account Data	Username, account balance, transaction history	Ongoing platform use
Technical Data	IP address, device type, browser, session data	Automatically on access
Usage Data	Games played, bets placed, pages visited	Automatically during play
Verification Data	National ID or passport copy (if requested)	During KYC verification

77c collects only the data that is necessary to operate the platform, process transactions, verify identity, and comply with applicable legal obligations. We do not collect sensitive personal data such as health information, religious beliefs, or political opinions.

3. How We Use Your Data

77c uses the personal data we collect for the following purposes:

• Account management: To create and maintain your 77c account, verify your identity, and manage your login credentials.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, and Rocket , and to maintain accurate records of all financial activity on your account.
• Platform operation: To provide access to betting markets, live casino games, slots, and all other features available on the 77c platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the 77c support team.
• Fraud prevention: To detect and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct as described in the 77c Terms and Conditions.
• Legal compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from authorities.
• Responsible gaming: To monitor betting patterns and identify players who may need support, in line with our responsible gaming commitments.
• Marketing communications: To send you promotional offers and updates, but only if you have opted in to receive them. You can opt out at any time.
• Platform improvement: To analyse usage patterns and improve the 77c platform experience for all players.

77c will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent.

4. Legal Basis for Processing

77c processes your personal data on the following legal grounds:

• Contract performance: Processing is necessary to fulfil the agreement between you and 77c — specifically, to operate your account and provide the services you have signed up for.
• Legal obligation: Certain processing is required by law, including identity verification and the retention of financial records.
• Legitimate interests: 77c has a legitimate interest in preventing fraud, maintaining platform security, and improving the service we provide to players.
• Consent: Where processing is based on consent — such as marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing

77c does not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances:

• Payment processors: We share transaction data with bKash, Nagad, and Rocket solely to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification providers: If KYC verification is required, we may share identity documents with a trusted verification partner. This data is used only for the purpose of confirming your identity.
• Legal authorities: 77c will disclose personal data to law enforcement or regulatory authorities where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud or protect the rights of 77c or its players.
• Platform infrastructure providers: We use third-party hosting and infrastructure services to operate the 77c platform. These providers process data on our behalf and are contractually bound to handle it securely and only as instructed by 77c.

All third parties with whom 77c shares data are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared.

6. Payment Data

When you make a deposit or withdrawal at 77c via bKash, Nagad, or Rocket, the transaction is processed directly through those mobile banking platforms. 77c does not store your full mobile banking credentials, PIN, or account passwords on its own servers.

77c retains records of transaction amounts, dates, and reference numbers for accounting, fraud prevention, and legal compliance purposes. These records are stored securely and are accessible only to authorised 77c personnel.

If you believe there has been an unauthorised transaction on your 77c account, contact the support team immediately at [email protected]. We will investigate and work with the relevant payment provider to resolve the issue as quickly as possible.

7. Cookies

77c uses cookies and similar tracking technologies to operate the platform and improve your experience. The cookies we use fall into the following categories:

• Essential cookies: These are required for the platform to function. They manage your login session, maintain your account state, and ensure secure access. These cookies cannot be disabled without affecting platform functionality.
• Functional cookies: These remember your preferences — such as language settings and display options — to personalise your experience on the 77c platform.
• Analytics cookies: These help us understand how players use the platform, which pages are most visited, and where improvements can be made. Analytics data is aggregated and does not identify individual users.

77c does not use third-party advertising cookies or tracking pixels from ad networks. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may prevent you from logging in or using certain features of the 77c platform.

8. Data Retention

77c retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. Specifically:

• Account and identity data is retained for a minimum of five years after account closure, in line with standard financial record-keeping requirements.
• Transaction records are retained for a minimum of five years from the date of each transaction.
• Support communications are retained for two years from the date of the last interaction.
• Technical and usage data is retained for twelve months on a rolling basis.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request account deletion before the end of a retention period, 77c will delete all data that is not subject to a legal retention obligation.

9. Your Rights

As a 77c player, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data 77c holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask 77c to correct it.
• Right to erasure: You can request that 77c delete your personal data, subject to any legal retention obligations that apply.
• Right to restrict processing: You can ask 77c to limit how your data is used in certain circumstances — for example, while a dispute is being resolved.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to object: You can object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, contact the 77c support team at [email protected]. We will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension.

10. Security

77c takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 77c platform.
• Encrypted storage for all personal data held on 77c servers.
• Strict access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits and vulnerability assessments of the 77c platform infrastructure.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.

While 77c takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your 77c account has been compromised, contact support immediately at [email protected].

11. Children

The 77c platform is strictly for adults aged 18 and over. 77c does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, that account will be closed immediately and all associated data will be deleted.

If you believe a minor has registered at 77c, please contact us at [email protected] so we can take immediate action.

12. Changes to This Policy

77c may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes, 77c will make reasonable efforts to notify registered players via email or an in-platform notification. Continued use of the 77c platform after a policy update constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how 77c protects your data.

13. Contact

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77c handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 through the 77c platform

The 77c support team handles all privacy enquiries with care and will respond as quickly as possible. For data rights requests, please include your registered account email address so we can locate your records efficiently.